FAQ's



FAQ Category: Finance & General Association Questions

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What is a homeowner's association and what is its purpose?

Homeowner's associations are non-profit corporations that exist to help preserve property values through architectural controls, design guidelines and deed restrictions.  Additionally, associations provide for the maintenance of common areas and community facilities.

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Who is the Board of Directors?

Like most Homeowner's Associations in the development stage, the developer or "declarant" fills the board of directors.  The developer owns the largest number of lots and resultantly holds the largest number of votes.  The developer also has the largest investment in the development and the most to gain by the success of the development and association.

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How do I contact my Board of Directors?

Please address all correspondence in writing to: 
          
The Preserve at Pecan Creek HOA, Inc.
Attn: Board of Directors
2500 Legacy Dr, Suite 220
Frisco, TX 75034

For immediate response, please contact Pam Avlos at pavlos@lonestarmanagement.com.

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What are deed restrictions and do I have to abide by them?

Deed restrictions, also called "protective covenants," are rules that govern the association and its members.  The deed restrictions and architectural controls set forth in the Declaration of Covenants, Conditions and Restrictions and Design Guidelines ensure the preservation of the original architectural design.
 
You received a copy of the Declaration of Covenants, Conditions and Restrictions for The Preserve at Pecan Creek from the title company when you closed on your home. To purchase an additional copy, please contact Lone Star Association Management at 469-384-2088.

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How much are the dues?

Dues for The Preserve at Pecan Creek Homeowner's Association are currently $420 a year.  Assessments are due on January 1.  If you have missed a payment, a late fee may be charge to your account.  Please contact your Account Manager at Lone Star Management at 469-384-2088 to make a payment arrangement or with any additional questions.

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Can my dues be increased?

Dues may be increased by 10 percent of the preceding year's assessments by the board of directors.  Any increase more than 10 percent must be approved by two-thirds of the Members. 

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What do my dues may for?

The following is a list of association expenses:
  • Landscaping of the common areas including: seasonal flowers, mowing, edging, fertilizing, pruning, trash pick-up, irrigation maintenance and repairs
  • Common area lighting, electricity and water
  • Directors' and officers' insurance
  • Liability insurance (liability insurance for common areas)
  • Annual audits and tax preparation
  • Professional management fees
  • Quarterly financial reports
  • Administrative costs such as postage, copies, envelopes, etc.
  • Seasonal decorations
  • Social activities
  • Newsletters / Website

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When does the association hold meetings?

The association's bylaws require that annual meetings be held at a date set by the Board of Directors.

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What is the Architectural Control Committee (ACC)?

The Architectural Control Committee reviews applications for exterior improvements to the home or lot. The ACC is established and defined in the Declaration of Covenants, Conditions, and Restrictions for the association. The spirit behind the ACC is to uphold the aesthetic quality of the neighborhood and to protect the value of your home by maintaining the standards set forth in the Declaration.

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FAQ Category: Architectural Control Committee Questions

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Do I need approval to make exterior improvements to my property?

Yes. Any alterations or additions to the exterior of your property must be approved in writing by the ACC.

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What if I make changes to my property without ACC approval?

Everyone must seek ACC approval in writing before making external changes to their property.  If you make changes without ACC approval, your investment could be at risk.  Additionally, if your modifications are outside the guidelines of the ACC, you may be required to remove or reverse your improvement.

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If I get a building permit from the city, do I still need ACC approval?

Yes. Approval from the city does not constitute approval from the ACC. The committee still requires that your plans be submitted in writing for review. 

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If the ACC approves a modification for my neighbor, can I assume that the same modification will be approved for me?

No.  Each property and project is different. Applications are reviewed based on the individual characteristics and circumstances for each property.  Always get ACC approval before making changes to your property.

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What does the ACC base its decisions on?

According to the Declaration, the ACC bases its decision on:
  • The other standards set forth within the Declaration and Design Guidelines.
  • The conformity and harmony of the external design, color, type and appearance of exterior surfaces and landscaping in relation to the various parts of the proposed improvements and in relation to improvements on other lots.
  • Quality of workmanship, materials, and structural design.

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FAQ Category: Community Maintenance Questions

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Who do I call for dog-related problems?

Denton City Ordinance requires all dogs to be confined to the owner's property or on a leash at all times.  To report violations, contact Animal Control at 940-349-7819.  For barking dogs and other noise nuisances, contact the Police Department at 940-349-8181.

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Who do I call to report a streetlight that is out?
 
Contact the City of Denton - main number 940-349-8200.  Make sure you know the address or intersection where the light is out.

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Who do I call to report trash and debris left by builders or unkempt work sites?

Contact the City of Denton Building Inspection at 940-349-8360. Make sure you have the work-site address or the lot and block so the inspector can clearly identify the complaint.

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Who do I contact if the entry lights are out?

Please contact Pam Avlos at pavlos@lonestarmanagement.com. Please identify which entry and intersection where the lights are out.

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